Which side of the building are you on?
Sherpa Care sits between the physician group and the facility. What it does for you depends on which one you run — so pick your seat and we'll speak to it directly.
You send providers into buildings you don't own, on systems you don't control. You need your own record and a way into theirs.
Read this track↓You already have PointClickCare and you are not replacing it. You need your physician partner reachable and their notes in your chart.
Read this track↓Your practice doesn't end at the facility door.
You're contracted into buildings you don't own, working in software you don't control, seeing patients whose census changes without anyone telling you. Sherpa Care is the practice's own record — one chart your providers carry into every facility on your contract.
What the model costs you today
You're a guest in someone else's EHR
Every facility on your contract runs its own system, and your providers get a guest login if they get anything at all. Nothing rolls up to the practice, and nothing follows a provider from one building to the next.
Census changes reach you last
Admissions, discharges, and transfers happen in the facility's system. By the time your team hears about a new admission, the clock on the initial visit has already been running.
Required visit intervals are tracked by hand
CMS sets the cadence for physician visits in skilled nursing. Most groups track it on a spreadsheet, and a missed interval is both a compliance finding and a visit you cannot bill.
Documentation happens twice, or late
The provider charts in the building on paper or a borrowed login, then re-enters it for billing that night. Two passes over the same visit, and the second one is written from memory.
Billing depends on notes you can't reach
Your revenue is professional-services billing built on documentation scattered across every facility you serve. Coding support arrives after the fact, when the note is already closed.
No view across the book of business
Which providers are behind on visits? Which buildings are underperforming? Which patients are overdue? None of it is answerable without calling each site one at a time.
What Sherpa Care changes
One practice record, every building
Your providers sign into Sherpa Care, not into a different facility system for every contract. The chart travels with the practice and with the provider, across every building you cover.
PointClickCare integration at each facility
Census, demographics, medications, and orders flow in from the facility's PointClickCare instance. Your provider's note flows back, so the facility chart stays complete without anyone re-keying it.
Visit cadence tracked automatically
Required physician visit intervals are tracked per patient from the date of admission. Providers and schedulers see what is due and what is about to lapse — before it lapses.
Notes finished at the bedside
Lisa AI listens during the encounter and has the note ready before the provider leaves the room. No evening catch-up, no charting a full day of visits from memory.
Nursing facility billing built in
Charge capture at the point of care with evaluation-and-management support for nursing facility visits, so the note and the claim come out of the same encounter instead of being reconciled later.
Practice-wide analytics
Visit compliance, provider productivity, and revenue by facility across your entire contract book — one view instead of eighteen phone calls.
Keep your EHR. Get a physician group that's actually reachable.
Nobody is asking you to replace PointClickCare. Sherpa Care runs on the physician side of the relationship and writes back into your chart — so the encounter is documented where your surveyors look for it, and your nurses stop spending the shift chasing signatures.
What the gap costs you today
The attending isn't in the building
A change in condition at four in the afternoon turns into a phone tree. Your nurses page, fax, and wait — and the fallback when nobody answers is a transfer that may not have been necessary.
Physician notes never reach your chart
The visiting provider documents in their own system or on paper. Your PointClickCare record has a hole where the physician encounter should be, and survey is a bad time to discover it.
Transfers you can't defend
Every return to the hospital is a quality metric, a payer conversation, and a mark against your standing with referring hospitals. A meaningful share of them started as a reachability problem, not a clinical one.
Orders re-entered by hand
A verbal order becomes a written note becomes a re-keyed entry in PointClickCare. That is three chances to introduce an error into one medication change.
Visit compliance is your partner's word
You carry regulatory exposure for physician visit requirements, but the tracking lives inside a partner's system you have no window into.
Your staff absorbs the coordination
Chasing providers appears in no nurse's job description, and it consumes a real fraction of every shift that was supposed to go to residents.
What Sherpa Care changes
You keep PointClickCare
Sherpa Care does not replace your facility EHR and does not ask your staff to learn a second system. It runs on the physician side and integrates with the one you already operate.
Physician notes land in your chart
The visiting provider's documentation writes back into PointClickCare, so the encounter is where your surveyors, your MDS team, and your next shift already expect to find it.
Faster response to change in condition
Your physician partner's team can see the resident's full record from wherever they are, so a decision doesn't have to wait for the next scheduled round or a callback.
Orders flow instead of getting re-typed
Medication and order changes move between the two systems as structured data rather than as a verbal order somebody transcribes twice.
Visit compliance you can see
Required physician visit intervals are tracked in the system your physician partner works in, and the status is something you can look at rather than something you have to ask for.
One conversation to start
If your physician group already runs Sherpa Care, connecting your facility is an integration project we manage. If they don't, we are happy to have that conversation alongside you.
The integration is the whole point.
The two-sided model only works if the two systems talk. Census and clinical data flow into the physician group's record; the physician's documentation flows back into the facility chart. Neither side gives up the system it depends on, and neither side re-types what the other already knows.
- Census, demographics, medications, and orders flow into the practice record
- Provider notes and orders write back to the facility chart
- Standards-based HL7 and FHIR exchange, not screen-scraping
- Our implementation team runs the technical work on both sides